Details: **No Relocation Assistance Offered**The Application Implementation Support Engineer’s primary purpose is to perform technical support (receiving incidents and requests from multiple stakeholders, conducting analysis and driving to resolution), software installation and software upgrades. We are looking for someone who has experience in troubleshooting and analytical skills, who has excellent interpersonal communicational skills to collaborate with all levels of personnel, and understands rational database with a background in SQL. Position allows you to: Troubleshoot, diagnose and resolve client issues and requests escalated from the App Support Team Collaborate with and support other internal teams on customer issues and planning Document issues, resolutions and impact for internal teams and customers Perform software upgrades and coordinate with Project Managers to address customer issues Communicate status of incidents and requests, and discuss resolution timeframe with stakeholders to resolve technical issues Perform implementations, working closely with Project Managers and adhering to the project schedule Make recommendations on how the software and processes can be improved Work independently and proactively with strong decision making and problem solving skills Track time spent on each customer
Showing posts with label Specialist. Show all posts
Showing posts with label Specialist. Show all posts
Monday, 30 July 2012
Systems Analyst – Business Analysis Specialist
Details: Systems Analyst – Business Analysis Specialist – Consultant Job Responsibilities As a Systems Analyst, you will manage multiple projects and initiatives in which the project is a form of change related to an existing software application. You will also translate business requirements and technical information in a way that all project participants can understand. Your specific duties will include: Facilitating and attending project-related meetings Conferring with project teams (including developers, QA team and project managers) and lines of business to discuss and clarify requirement overviews Participating in issue research and providing production support as needed Taking BRDs and translating them into technical requirements Writing up documentation, including use cases Investigating existing applications to determine the best way for new requirements to impact systems
Wednesday, 18 July 2012
Sr. IPSS (Intelligent Products System Specialist)
Details: Intro:Make the most of your energy in a career at Schneider Electric. As a global specialist in energy management, we are passionate about delivering real and innovative solutions in energy management and energy efficiency. We look for individuals driven by a desire to impact the world. We commit to develop our people and make energy safe, reliable, efficient, productive and green. Visit us online to learn more about a career at Schneider Electric. Job Responsibilities:Provide installation and service for smart power monitoring and control systems, including Schneider Electric / Square D PowerLogic, Powerlink, and other intelligent product systems. Work with sales engineers, service sales engineers and other stakeholders to provide installation/commissioning/repair services for integrated power monitoring and control systems in industrial, commercial, and critical power applications. Perform service contracts. Provide follow up support and service for installed power monitoring and control systems. Provide customer operational training and aftermarket support. Develop and maintain ongoing customer relationships.This position requires presence at customer sites, as such, candidate must be able to obtain necessary clearance and/or credentials to travel abroad and comply with customer requirements for executing work on their site. The types of credentials that might be required include but are not limited to, passports, Homeland Security clearance, background and credit checks, etc.Essential Qualifications: 2 or 4 year technical degree (ET or EET or equivalent) Minimum 5 years of experience servicing PLC based HMI and SCADA monitoring and control equipment Knowledge and experience with personal computers and application software, such as MS Office (Visio, AutoCad, Power Point), familiar with SQL• Strong knowledge of Communications protocols Strong technical and troubleshooting skills Excellent oral and written communication skills Must be willing and available for emergency callout, travel and off-hours work Track record of high motivation, conscientiousness, and strong commitment Some project management skills Track record of safe work practices in conformance with NFPA 70E and other applicable standardsDesired Qualifications: Knowledge with switchgear and power distribution equipment• Experience with PowerLogic monitoring and PLC programming software Experience with PowerLogic/Powerlink, protective relays, and PLC hardware Specific service experience with metering, circuit protection, communications, software, and programmable controls, in industrial and critical power applicationsSchneider Electric is an equal opportunity employer. Applicants receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability or veteran status.
Tuesday, 17 July 2012
Technology Sales Specialist - Westminster. CO (5956)
Details: For 35 years, mid-sized and large firms have trusted MarketSource’s sales and marketing outsourced services to accelerate their revenue growth and control costs. MarketSource designs and deploys field sales and marketing teams in just weeks while simultaneously generating sales.Technology Sales SpecialistMarketSource is currently looking for exceptional individuals to fill a permanent part-time position in assisted sales. This Technology Sales Specialist position requires a solid understanding of consumer electronics and the ability to sell technology with extraordinary customer satisfaction. The ideal candidate will be responsible for proactively approaching customers in a retail environment and assisting with product sales.These part time positions require 100% personality, dependability, professionalism, and a desire to have fun! The general hours are on the weekends with some flexible weekday hours. There will be additional shifts you can pick up intermittently for extra hours. This role incorporates a mixture of sales, training and brand advocacy and is an exciting opportunity for someone who enjoys technology and in person customer interaction.These are permanent part time positions – We are looking for candidates who are searching for a long term part time opportunity.Key Responsibilities: Driving product sales at assigned events through customer interaction Educate customers and associates on why the product is the best choice for customers Product demonstration, merchandising, marketing, and advertising Professionally representing MarketSource and its clients at all times Maintaining a sound knowledge of client's consumer electronic products Increase visibility and value in client’s products and services Must meet paid e-learning requirements
Digital Media Specialist - 2 Positions (304857-570)
Details: The Digital Media Specialist is responsible for working with and supporting the IT Digital Media Manager – Internet, SEM in the development, implementation, operation, QA verification and maintenance of Benjamin Moore’s Internet across North America. Work collaboratively with the IT Digital Media Manager – Internet, SEM in the development, implementation, operation, QA verification and maintenance of Benjamin Moore’s Internet across North America including all relevant features and functionality while working with our vendors, Web Communications, Digital Marketing, Web Development and IT Operations groups. Work with business units and analytics and SEO/SEM vendors to ensure proper implementation of JavaSript tags, metadata, H1, alt tags, canonical tags and the like. Review reports to ensure proper tracking for the assigned campaigns. Work collaboratively with the Senior Digital Media Administrator, Web Development and any other teams (OS-Services, Network, CIC and Data Warehouse) to troubleshoot, resolve and respond to user/customer, application and web site tickets/issues and to support our web site analytics implementation and verification.
Sunday, 15 July 2012
Information System Specialist
Details: Devereux Massachusetts is seeking an experiened PT 20 hours per week Information Systems Specialist.Information Systems Specialist Job Summary: Performs troubleshooting, testing, documentation, and installation of software and hardware on desktop, laptop, networking and telecommunications systems including data, video and voice. This consists of first, second and third level technical support for the entire user community of the Devereux Foundation. Provides guidance and direction to the Information Systems Support position. Professional Skills 1. Systems Management: Demonstrates skills, knowledge and abilities needed to develop, implement, and manage hardware and software systems. Systems will be managed in such a manner that they attend to quality issues, efficiency, cost effectiveness, outcomes and corrective actions and incorporate Best Practices and innovative methods of systems management. Assists with the installation and maintenance of new and / or updated software.. Researches and recommends use of new products.2. User Support/Issue Solving: Assists PC users by helping to identify and resolve problems. Identifies solutions by researching previous HelpDesk tickets, Devereux FAQ's, internal resources and external internet sites and resources. Escalates issues when appropriate to the proper Devereux resources. Documents problem and resolution in the HelpDesk ticketing system clearly. Trains PC users in how to use various software packages and ensures PC users have adequate hardware capacity to perform their duties. Provides guidance and direction to the Information System Support position in correct troubleshooting and support. Provides second and some third level escalation for the Information Systems Support staff.3. Network Systems Knowledge: Provides technical assistance and guidance on network systems. Displays a thorough knowledge and understanding of network and technical systems used to meet Devereux's operational needs, including the ability to purposefully use and manage the systems. 4. Time and Task Management: Understands and demonstrates the ability to use time in an efficient and effective manner. Collaborates and communicates with co-workers to increase efficiency, and enhance the team's time management. Is aware of and consistently meets established deadlines. Identifies and prioritizes multiple tasks to assure timely completion of projects and assigned tasks. Communicates progress regarding completion of time lines/deadlines with co-workers, supervisors, and internal and external customers. Recommends and implements strategies to enhance time management skills.5. When necessary, coordinate and supervise thrid party technology contractors.
Saturday, 14 July 2012
Technical Specialist
Details: Location: Corporate Office Postal Code: 76102 Functional Area: FSC 95020 Field Systems Development First Open Date: 07/13/2012 Minimum Qualifications: •Bachelor’s degree or equivalent work experience. •Demonstrated ability to be a functional and technical expert for an application. •Working knowledge of Software Development Life Cycle. •Excellent oral and written communications. •High attention to detail, accurate and thorough. •Ability to adapt and change in a fast paced environment, and capable of meeting deadlines. •Capacity to function effectively and professionally in teams, displaying high work ethic. •Ability to grasp technical concepts quickly and translate business requirements into useful user text. •Available for after-hours support on a rotating basis. Skills Required: •Proficiency with MS Office applications and MS Windows utilities, commands and file structures. Beginner level programming ability. Sample qualifications would include: oDatabase programming such as Oracle PL/SQL oData analysis with intermediate to complex ad-hoc SQL scripts •Experience (0-1 years) with cross-platform software implementations. •Experience (0-1 years) with relational databases. •Point of Sale support experience. •Outstanding organization, analytical and problem solving skills. Additional Skills Desired: •Beginner level experience with Object Oriented Development languages (C#, Java, VB.NET, etc). •Experience using TOAD or similar database tools. Principal Duties: The primary role of the Technical Analyst in the Production Support group is to support and maintain the Cashlinx point of sale application. The Analyst is both a functional and technical expert for the application and will diagnose and fix defects reported from both QA and production users. The Analyst works with the all groups connected with the development and deployment of the Cashlinx application. Each of those groups (Development, QA, Shop System Support and Business User) should be able to look to the Analyst for directions and confirmation regarding reproduction defects as well as suggestions on design and development of new functionality. The Analyst should be able to react quickly to changing business needs and be able to adjust priorities accordingly.
APP/SYSTEMS SPECIALIST
Details: Summary: Has full technical knowledge and thorough understanding of business application of the project. Also has duties of instructing, assigning, directing, and checking the work of other software developers on an assigned development team.
Friday, 13 July 2012
APP/SYSTEMS SPECIALIST
Details: Summary: Has full technical knowledge and thorough understanding of business application of the project. Also has duties of instructing, assigning, directing, and checking the work of other software developers on an assigned development team.
Sunday, 8 July 2012
Testing Tech Specialist- 12026974
Details: Office Location / Address: 14000 Citi Cards Way; Jacksonville, FL Education Level: High School Diploma/GED Shift: Day Job Employee Status: Regular . Lead planning, design and analysis, script development and execution efforts for Performance Testing project The Ability to work across multiple groups and lead groups toward objectives to meet all requirements and specificationsThe Ability to multi-task several testing efforts at the same timePrepare, execute and analyze results using the following tools:HP LoadRunnerHP SiteScopeHP Performance CenterIdentify opportunities for tuning and optimize complex environments Keeping team on track to reach their desired goalsPrepare Test SummariesTrain others on LoadRunner,Market tools, provide demos, and share process with oursIdentify and monitor risksMonitor environments using Diagnostics, Wily Intrascope, LoadRunner, and SiteScope establishing thresholds and alertsUnderstand technical solutions and implications expressing concerns when appropriate.Provides recommendations on optimizing and stabilizing environments Assure that standards and procedures are established and adhered to throughout the Software Development Life Cycle for planned software changesAdherence to appropriate testing strategies, tools and methodologiesIdentifies and takes the lead on opportunities that impact the company in a positive manner
Apps Dev Technical Specialist- 12021571
Details: Office Location / Address: 6460 LAS COLINAS BLVD - IRVING, TX Education Level: High School Diploma/GED Shift: Day Job Employee Status: Regular Citigroup’s Global Consumer Group serves consumers through retail banking, cards and consumer finance, providing a full range of innovative and comprehensive products and services. Our businesses also offer industry-leading advanced technology, a strong worldwide presence and a powerful global franchise. This position is for a candidate with Hands-on as well as Management experience with leadership skills in Development and Solution Design to support an organization wide rollout of strategic projects and products focusing on a web-based Service Oriented Architecture. Primary Responsibilities:• Manage a team of software developers responsible for developing software that meet established standards.• Mentor projects through their full life cycle• Establish and implement standards and practices to ensure the highest degree of software quality.• Work with technical leads and architecture team to ensure application designs conform to accepted standards
IT Business Tech Specialist - CBNA Global Delivery- 12020464
Details: Office Location / Address: Regular Education Level: NAM-USA-FL-Jacksonville, NAM-USA-OH-Blue Ash, NAM-USA-NY-Long Island City Shift: Full-time Employee Status: Bachelor's Degree Citigroup’s Global Consumer Technology Group serves consumers through retail banking, cards and consumer finance, providing a full range of innovative and comprehensive products and services. Our businesses also offer industry-leading advanced technology, a strong worldwide presence and a powerful global franchise. IT Business Tech Specialist• Establishes Work Queues, templates for resource run rate etc• Ensures the overall success of the LOB CDF projects• Daily monitoring of task progression• Track, consolidate & maintain tasks• Run Scrum/Engagement sessions for client programs• Responsible for the management of technical project(s) or program teams from initiation through implementation, includes: planning, analysis, design development and implementation• Provides overall direction for establishing project requirements, priorities and deadlines• Integrates project plans into Program Plans• Establishes roles and responsibilities within the core program team• Ensure project data is accurate and available for review by management and ensure that management is proactively informed of potential problems and risks so that risks can be mitigated or resolved before they become insurmountable.• Formulates and defines systems scope and objectives for complex, high-impact projects through in-depth evaluation of complex business processes, systems and industry standards.• Consults with the business clients to determine system functional specifications.• Partners with multiple management teams to ensure appropriate integration of functions to meet goals; identifies and defines necessary system enhancements to deploy new products and process enhancements.• Provides direction and technical leadership; acts as technical resource in all phases of the development and implementation process. • Evaluates new IT developments and evolving business requirements and recommends appropriate systems alternatives and/or enhancements to current systems.• Considers the business implications of the application of technology to the current business environment; identifies and communicates risks and impacts; proposes risk mitigation options.• Provides expertise in area and an advanced level of understanding of the principles of business analysis.• Possesses a comprehensive understanding of how own area and others (i.e., architecture or infrastructure) collectively integrate to contribute towards achieving business objectives.• Acts as advisor or coach to new or lower level analysts; allocates work.• Provides in-depth and sophisticated analysis with interpretive thinking to define problems and develop innovative solutions.• Influences strategic functional decisions through advice, counsel or provided services which directly impact the business.• Persuades and influences others through strong and comprehensive communication and diplomacy skills.
Technical Specialist - Operational Risk Management Technology-
Details: Office Location / Address: NJ - WARREN BUILDING (B) 283 King George Road WARREN NJ 07059 USA - 15735 Education Level: Bachelor's Degree Shift: Day Job Employee Status: Regular Citi, the leading global financial services company, has some 200 million customer accounts and does business in more than 100 countries, providing consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, and wealth management. Additional information may be found at www.citigroup.com or www.citi.com. Primary Responsibilities include.1) Provide Technical Leadership to more junior programmers to brainstorm and design solutions 2) Interface with Application Teams to explain core Platform features, understand and address application team design/development pain points, and find / propose corresponding solutions 4) Design and construction of J2EE platform components and application frameworks 5) Provide Technical Leadership to brainstorm and design solutions 6) Participate in technical discussions / brainstorming sessions and designs and contribute ideas and strategies to enhance core platform products 7) Develop quick Proof Of Concepts to materialize innovative technical ideas 8)Research and evaluate new technologies from Open source and Vendor products 9) Provide bug fixes and level-3 support to troubleshoot Production problems 10) Interface with Business and Requirements team on functional analysis 11) Support the Quality Assurance team during Product Test phase
Apps Dev Technical Specialist- 12026572
Details: Office Location / Address: NY- 388 GREENWICH STREET 388 GREENWICH STREET NEW YORK NY 10013 USA - 10026 Education Level: Bachelor's Degree Shift: Day Job Employee Status: Regular Citi, the leading global financial services company, has some 200 million customer accounts and does business in more than 100 countries, providing consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, and wealth management. Additional information may be found at www.citigroup.com or www.citi.com. The current team covers the NAM Risk Treasury desks in New York and Toronto, in conjunction with EMEA and offshore development teams.As part of changes within the Global Risk Treasury technology team, an opportunity has become available for a technical team lead within the NAM group. This role is based in Toronto and will require hands-on development responsibilities as well as management of technologists based in NY and Toronto. The successful candidate will gain exposure to a globally run trading desk and will be expected to play an active part in global technology projects. The candidate will report into Ed Williams - Head of NAM Risk Treasury technology.Job Responsibilities / Role:•Technical team lead within NAM Risk treasury technology team•Analysis and prioritization of business requests•Hands-on development•Delivery management and communication to senior stakeholders•Trading desk liaison for technology•Work closely with global partnersTotal and Relevant Experience:•Involved in all stages of development lifecycle within a financial organization(8 years)•Experience of dealing with a trading desk (5 years)•Technical team leading (5 years)•Front-to-back understanding of money market products
Apps Dev Technical Specialist- 12019807
Details: Office Location / Address: NJ- NEWPORT OFFICE CENTER 7 480 WASHINGTON BOULEVARD JERSEY CITY NJ 07310 USA - 27969 Education Level: Bachelor's Degree Shift: Day Job Employee Status: Regular Citi, the leading global financial services company, has some 200 million customer accounts and does business in more than 100 countries, providing consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, and wealth management. Additional information may be found at www.citigroup.com or www.citi.com. Key contributor to ISG/ICG reference data strategy implementation.Responsible for designing and implementing of all UI components.Responsible for putting in place a set of best practices and frameworks that would lead to a consistent and flexible UI layer going forward.Work with ISG teams to ensure integration of DDI designs into overall ISG presentation.
IS COB & Controls Tech Specialist (Buffalo, NY)- 12016446
Details: Office Location / Address: NY - AMHERST CROSSPOINT PARKWAY 540 CROSSPOINT PARKWAY GETZVILLE NY 14068 USA - 28257 Education Level: Bachelor's Degree Shift: Day Job Employee Status: Regular Citi, the leading global financial services company, has some 200 million customer accounts and does business in more than 100 countries, providing consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, and wealth management. Additional information may be found at www.citigroup.com or www.citi.com. The primary objective of this individual is managing the day to day tasks performed in recovery testing, maintenance of business recovery requirements, insuring the integrity of the recovery work area and managing project status meetings with the businesses and the technology groups. Also included are ensuring that all test results documentation is kept updated and current versions are stored in the BCM database, producing clear and concise documentation of the BCM testing process and providing directional information to all stakeholders.•Execute business continuity tests in accordance with policy; Daily site management of the alternate work area; Gather, review and maintain current records of business' recovery requirements and match these needs to the site capability; Coordinate various technology groups that support test objectives (i.e. voice, market data, desktop, mainframe); Coordinate of third party vendor support; Maintain client delivery relationships with Business Recovery Coordinators; Project management of key initiatives as defined by BCM management; Produce and maintain test results documentation; Ensure that re-tests of failed items are complete and appropriate documentation filed; Maintain recovery seating database; Maintain calendar of recovery test schedule; Assist in the development of control management tools.Developmental Value: Understanding industry best practice worldwide • Knowledge of Citi business operations with exposure to business at a senior level • Exposure to contacts in all Regions globally • Understanding of the major business continuity regulations globally
MIS Specialist 3- 12026123
Details: Office Location / Address: 541 SID MARTIN RD Education Level: High School Diploma/GED Shift: Day Job Employee Status: Regular “Citigroup’s Global Consumer Group serves consumers through retail banking, cards, and consumer finance, providing a full range of innovative and comprehensive products and services. Our businesses also offer industry-leading advanced technology, a strong worldwide presence, and a powerful global franchise” MIS Specialist 3 Gathers critical, real-time and historical data, andprovide ad-hoc reporting. Codes applications fordepartmental user / management using objectoriented programming and SQL programming.Creates, track, and maintain automated solutionsensuring COB process enables/supports productionof critical reports. Creates complex charting/graphingof data for presentation purposes. Makes decisionswithin established guidelines without priormanagement approval
Wednesday, 4 July 2012
Sr. Technology Specialist
Details: Job: Information Technology The Senior Technology Specialist implements and supports a broad range of IT&S equipment for the HCA Medicare Service Center (MSC). This position is responsible for installation, monitoring, break fix and administration of servers; network administration; desktop support; telecom; and access control.The Senior Technology Specialist is responsible for information security and smooth, reliable operation; develops documentation and assists in the creation of repeatable and reliable processes; assists with IT&S project planning and strategic planning; and supplements or supports other technical resources, as needed. On-call support may be required. This position adheres to and supports HCA IT policies and procedures. DUTIES INCLUDE BUT ARE NOT LIMITED TO:?Ensure server and network are maintained and operated in a secure manner.?Ensure server and network operate at a high level of reliability and availability.?Develop IT&S processes and written procedures.?Participate in IT&S project and strategic planning.?Implement and support broad range of IT&S equipment including, but not limited to, servers, workstations, telecom, switches, printers, cabling, and access control.?Server and database backup and tape rotation.?Ensure critical and security related software patches are applied in a timely manner.?Ensure anti-virus updates and scans are performed in a timely manner.?Provision desktop tools as needed for MSC staff.?Provide helpdesk support to MSC staff.?Provide on-call support as needed to assist with troubleshooting, escalation, or recovery of failing systems.?Willing to work after hours or weekends as needed to perform necessary off-hours maintenance.?Develop and maintain procedures and documentation related to IT operations.?Adheres to and supports HCA IT&S standards, policies, and procedures.?Maintains and protects confidentiality with regard to all aspects of patient care.?Adheres to Code of Conduct and Mission and Value Statement.?Performs other duties as assigned.
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