Details: This leadership position is responsible for the management of all business system solutions for Callaway Golf’s global master department, regardless of technology platform or functional discipline. This position has direct management responsibility for the budget and staff of the Master Data Systems group within the Information Technology department. Incumbent will be expected to accurately and consistently anticipate business needs (solutions, benchmarks, examples, best-practices, out-of-the-box thinking) and effectively contribute this thinking to the business partnership. Incumbent is also responsible for the strategic planning required to research, develop, implement and maintain the master data system within SAP and other systems that coordinates and controls all sales, accounting, manufacturing and pricing data for the Company. ROLES AND RESPONSIBILITIES Accountable for the efficiency and effectiveness of both the SAP master data system and personnel, and the ongoing accuracy and integrity of the global system data Lead and coordinate department personnel to work proactively with the various external owners of master data to manage the process of introducing master data, including pricing data, into the SAP system in an accurate and timely fashion. Responsible for the development & training of direct reports. Review and approve work of direct reports. Mentor/develop/motivate staff, and perform ongoing evaluation of direct staff for required skills and experience. Collaborate with peers to assure optimal resource deployment for the company as a whole, and leverage matrix approach to sharing of IT resources in direct response to business needs. Write and conduct performance appraisals and corrective actions for direct reports (with Director review and approval). Manage multiple projects/solutions for multiple business area requestors. Develop annual department budget for approval and is accountable for performance of department against the approved budget. Participate in the establishment and enforcement of best-practice work processes and standards. Seek out opportunities for continuous process improvement, to include benchmarking other companies, user groups, and software tools to improve speed & accuracy, and appropriate staff training opportunities. Provide value-added input and alternatives and facilitate requirements definition whenever appropriate. Research and implement strategic changes to the material data system structure to enhance efficiencies and ensure flexibility to meet future business needs. Provide plans or advanced counsel regarding strategic direction of the department to Director or VP in order to accommodate current and future business needs that may have a profound impact on the strategic direction of the company. Manage the implementation of global master data involving multiple platforms and multi-tiered architectures on time and within budget. Prioritize resources and projects in support of and in response to master data requests and appropriate strategic initiatives of the company Develop, implement, and maintain tools necessary to expedite data input, as well as audit to insure accuracy. Manage the self-audit program and maintain compliance with Corporate Audit standards. Responsible for the redundancy and consistency of the data going into the SAP system and other business systems and the ongoing audit results. Lead the coordination of efforts among the various departmental data owners to deliver their data in a timely fashion to the Master Data team so part numbers and material master and pricing records can be created efficiently and in a timely fashion. Communicate status of projects and initiatives to all levels of business and IT management. Interact with other managers, Directors, and Vice Presidents, outside customers and functional peer groups at management levels. Conduct presentations of technical information concerning specific projects/schedules, etc.
Showing posts with label Global. Show all posts
Showing posts with label Global. Show all posts
Wednesday, 18 July 2012
Tuesday, 17 July 2012
senior project manager, Infrastructure, Global Technology
Details: Job Summary and MissionThis position contributes to Starbucks success by playing a key role in Starbucks success by driving execution and delivery of large or highly complex information technology projects in accordance business specifities & technology requirements. As an Information Technology leader, this role models and acts in accordance with Starbucks guiding principles.Models and acts in accordance with Starbucks guiding principles.Summary of Key ResponsibilitiesResponsibilities and essential job functions include but are not limited to the following:Own and Drive successful execution and delivery of technology solutions implementationInfluences operational and executive leadership within the business areas to create and maintain alignment around the project business objectives, measurable benefits, success criteria, scope, and constrains impacting project deliveryNegotiates across multiple functions to resolve project conflicts and competing prioritiesCommunicate state of the project to executive leadershipDrive project execution and delivery according to business needs and requirementsWork in close partnership with IT directors and teamsa to deliver technology platforms to the businessAssesses project health and directs any necessary corrective measuresCreatively apply project management processes to address unique situations; Assess project status and direct corrective measures to ensure project success including escalation and visibility to Senior Leadership when appropriateClarifies and applies triple constraint priorities to project oversight and control. Aligns scorecard metrics to triple constraint priorities. Evaluates and manages project change impactsCreates comprehensive project plans; detailing project schedule, resource estimates, quality requirements and metrics, and organizational change management activities. Ensures completion of all steps required to obtain project funding and resource acquisition approvalDefines and documents project work breakdowns, monitors task, status, updates work estimates and incorporates new tasks into plan as neededDetermines project governance and decision making structureEstablishes project roles and responsibilities and provides team members with clear directionsDevelops and actively manages project schedule, resources, and budgetManages resource gaps and acquisitions, engaging third party suppliers for outsourced services as needed.Tracks and reports monthly budget accruals and variancesDrives the selection and application of project management and systems development life cycles for projects, ensuring adjustmentfor specific project requirementsDirects completion of applicable lifecycle deliverables in compliance with established company standards, practices and policies
Sunday, 8 July 2012
CTI Global IT Service Assurance — Problem Management Head- 120
Details: Office Location / Address: TX-IRVING (LAS COLINAS) 6460 Las Colinas Blvd IRVING TX 75039 USA - 15369 Education Level: Bachelor's Degree Shift: Day Job Employee Status: Regular Citi, the leading global financial services company, has some 200 million customer accounts and does business in more than 100 countries, providing consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, and wealth management. Additional information may be found at www.citigroup.com or www.citi.com. Business Overview:IT Service Assurance (ITSA) strategy improves the business of IT by building a world-class infrastructure organization that delivers high quality, customer-centric services that Citi requires in order to achieve consistent and efficient run management across the enterprise.Service quality is an engineered outcome, achieved through a systematic approach of improving the maturity of our service management practices. ITSA will drive that maturity through the following capabilities:Developing knowledge on the running of a service under normal and fault conditions, embodied through on-line playbooks and aggressive automation.Measuring service risk, reported and managed through inspection of service characteristics using a standard risk assessment framework.Routine testing of resilience for critical services and core infrastructure services based on a formal analysis of fault-domains and the impact of failure.Problem analysis leading to structured service improvement programs measured against targeted reductions in incident volume and service risk score.Using robust and granular service performance metrics aligned to individual accountabilities and targets, assessing performance and driving improvement.Position Description:Problem Management is the process used to ensure the timely resolution of technology problems, the communication of their impact and the establishment of clear source causes to eliminate the possibility of recurrence. An effective problem management process improves service delivery and performance by minimizing the disruption caused by technology problemsThe Problem Management Head will have overall responsibility for managing the full Problem Management lifecycle from live Incident, to post-incident investigation to tracking and management of the permanent remediation and knowledge retention associated with identified systemic/trend patterns. This individual will also be responsible for innovating and changing the way the process is executed in production to drive Productivity/Efficiency and Expense Reduction opportunities globally.Primary Responsibilities:These responsibilities include, but are not limited toOverseeing the Problem Management team and driving timely execution of deliverables associated with the function (e.g., Major Problem Reviews, Root Cause Analysis, Stabilization Initiatives, Re-Engineering, etc.)Implementing a globalized approach including follow-the-sun capabilityImplementing a dedicated Problem Management function( including the design, build-out, staffing and BAU management of the center)Implementing a Center of Excellence (COE) model to provide tiered support and dedicated roles/responsibilitiesWork within the construct of the broader ITSA organization to improve cross-process consistency and interaction model (e.g., Incident, Problem, Change, Deployment, etc.)Implementing a globally consistent Problem Management process leveraging industry best practicesManaging all deliverables for the team to ensure: conformance to standardsconsistency across regionsManaging weekly status reporting to the ITSA Leadership teamMeeting with cross-functional groups to secure the support necessary to execute workstream deliverables.Reviewing all Project Plans and Action Item Logs for projects within the Global Program to verify accurate tracking.Documenting and mitigating all Issues/Risks.Managing identified dependencies with other workstreams in the Global Program.Working with the global Senior Management Team to obtain necessary resources and prioritization for project deliverables in each region.Participating in project review meetings for projects within the Global Program.Coaching and mentoring direct reports within the Problem Management function
IT Business Tech Specialist - CBNA Global Delivery- 12020464
Details: Office Location / Address: Regular Education Level: NAM-USA-FL-Jacksonville, NAM-USA-OH-Blue Ash, NAM-USA-NY-Long Island City Shift: Full-time Employee Status: Bachelor's Degree Citigroup’s Global Consumer Technology Group serves consumers through retail banking, cards and consumer finance, providing a full range of innovative and comprehensive products and services. Our businesses also offer industry-leading advanced technology, a strong worldwide presence and a powerful global franchise. IT Business Tech Specialist• Establishes Work Queues, templates for resource run rate etc• Ensures the overall success of the LOB CDF projects• Daily monitoring of task progression• Track, consolidate & maintain tasks• Run Scrum/Engagement sessions for client programs• Responsible for the management of technical project(s) or program teams from initiation through implementation, includes: planning, analysis, design development and implementation• Provides overall direction for establishing project requirements, priorities and deadlines• Integrates project plans into Program Plans• Establishes roles and responsibilities within the core program team• Ensure project data is accurate and available for review by management and ensure that management is proactively informed of potential problems and risks so that risks can be mitigated or resolved before they become insurmountable.• Formulates and defines systems scope and objectives for complex, high-impact projects through in-depth evaluation of complex business processes, systems and industry standards.• Consults with the business clients to determine system functional specifications.• Partners with multiple management teams to ensure appropriate integration of functions to meet goals; identifies and defines necessary system enhancements to deploy new products and process enhancements.• Provides direction and technical leadership; acts as technical resource in all phases of the development and implementation process. • Evaluates new IT developments and evolving business requirements and recommends appropriate systems alternatives and/or enhancements to current systems.• Considers the business implications of the application of technology to the current business environment; identifies and communicates risks and impacts; proposes risk mitigation options.• Provides expertise in area and an advanced level of understanding of the principles of business analysis.• Possesses a comprehensive understanding of how own area and others (i.e., architecture or infrastructure) collectively integrate to contribute towards achieving business objectives.• Acts as advisor or coach to new or lower level analysts; allocates work.• Provides in-depth and sophisticated analysis with interpretive thinking to define problems and develop innovative solutions.• Influences strategic functional decisions through advice, counsel or provided services which directly impact the business.• Persuades and influences others through strong and comprehensive communication and diplomacy skills.
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